How to delete your data from Replino

1. Disconnect a page in the app

After this, Replino has no access to your page and sends no replies.

1. Sign in to Replino (the Android app or app.replino.ir). The app is in Persian.
2. On the dashboard, open the "My pages" list (پیج‌های من).
3. Tap the trash icon next to the page.
4. Confirm "Disconnect page" (قطع اتصال پیج).

That page's access token is deleted from our servers at once. The page itself, its replies and its subscription days stay in your account so you can connect it again. To remove those too, see section 3.

2. Remove Replino from your Instagram and Facebook settings

This closes the access on Meta's side as well. You can do it without signing in to Replino.

On Instagram

1. Go to Settings.
2. Open Apps and websites.
3. Find Replino in the Active list.
4. Tap Remove.

On Facebook

1. Go to Settings & privacy → Settings.
2. Open Business Integrations.
3. Select Replino and tap Remove.

After this, the token we hold stops working, and no more messages or comments from your page reach Replino.

3. Delete your account and all your data

1. Email info@replino.ir with the subject "Delete my account".
2. Include the mobile number of your Replino account and the usernames of your pages.
3. We may ask you to confirm that the account is yours.

We answer within 2 days and delete:

• your account: mobile number, name and password,
• your pages and their access tokens,
• every reply you built,
• stored direct messages and comments, and the record of replies sent.

Only payment records are kept, for the time given in the privacy policy. We email you when the deletion is done.

If you are not a Replino customer

If you only messaged or commented on a page that uses Replino, send your Instagram username and that page's name to info@replino.ir. We delete your stored messages and comments within 2 days.